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📄 Privacy Policy for Twisted Wire Bookkeeping

Effective Date: May 18, 2025

At Twisted Wire Bookkeeping, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, forms, and services.

1. Information We Collect

We may collect the following information from you:

• Name, business name, and contact information

• Financial data and account access details (only if provided by you)

• Login credentials for QuickBooks or other accounting software (if needed for service)

• Communication preferences

• Any other personal or business info you choose to share

2. How We Collect Information

We collect information through:

• Our website forms

• Direct emails and phone communication

• Onboarding questionnaires and intake forms

• Client engagement agreements

3. How We Use Information

We use your data to:

• Provide bookkeeping services

• Communicate with you regarding your account

• Maintain accurate business records

• Meet legal and regulatory requirements

4. How We Protect Your Data

We implement security measures including:

• Password-protected files

• Two-factor authentication

• Secure Google Drive folders

• Encrypted email and file transfers where possible

5. Sharing of Information

We do not sell or share your data with any third party, unless required for service delivery (e.g., QuickBooks, Google Workspace), or legally obligated (e.g., IRS compliance). Any third-party service providers are carefully selected and required to maintain data confidentiality.

6. Your Rights

You have the right to:

• Request a copy of the data we hold on you

• Ask us to update or delete your personal data

• Withdraw consent at any time (though this may affect our ability to provide services)

7. Contact Us

If you have questions about your data or this policy, please reach out to:

Twisted Wire Bookkeeping
Email: fenceline@twistedwirebookkeeping.com
Phone: (605) 569-3735
Website: www.twistedwirebookkeeping.com